Documentation
Technical and procedural documentation for Velrum services
1. Getting Started
Welcome to Velrum documentation. This section provides comprehensive guides for clients and candidates to get started with our services.
2. For Clients
Our client documentation includes:
- Service Agreement: Understanding our service offerings and terms
- Onboarding Process: Step-by-step guide to get started
- Workforce Requisition: How to place and manage workforce requests
- Billing and Invoicing: Understanding our billing structure
- Support and Escalation: How to get help when needed
3. For Candidates
Our candidate documentation covers:
- Application Process: How to apply for positions
- Required Documents: Documentation needed for employment
- Verification Process: Understanding background verification
- Compensation Structure: Understanding your salary and benefits
- Policies and Code of Conduct: Workplace expectations
4. Service Categories
Detailed documentation for each service category:
Manpower Supply: Temporary and permanent staffing solutions
Contract Labor: Project-based workforce engagement
Compliance Services: Full statutory compliance management
Workforce Management: End-to-end HR and payroll solutions
5. Technical Integration
If you need technical integration with our systems:
- API Documentation and endpoints
- Integration guides for third-party systems
- Data format specifications
- Error handling and troubleshooting
6. FAQs
Common questions answered:
- How long does the onboarding process take?
- What are the minimum requirements for positions?
- How is compliance managed?
- What support is available during employment?
7. Document Downloads
Common templates and forms available for download:
• Service Agreement Template
• Candidate Application Form
• Compliance Checklist
• Workforce Requisition Form
8. Support and Feedback
For documentation updates or clarifications:
Email: support@velrum.com
Phone: 6260821271